I won’t say this article is prescriptive for all people in all situations, but I will stand by the recommendations made here as good practice for making the most of both apps and improving how you interact with your colleagues, customers, vendors, and everyone else you work with. The way you want to communicate is generally the deciding factor on which to use when: Outlook or Teams. Outlook and Teams can overlap a little bit in their use cases, but I find it makes a lot of sense to use them for separate reasons.

When you’re deciding which to use, keep some of these best practices handy.

The two apps each have their own strengths and weaknesses. With the introduction of Microsoft Teams in 2016, organizations found a new “which tool when” scenario in the Office arena: which tool do I use for communication and collaboration? Outlook and Teams immediately come to mind. Microsoft Lists, Planner, Tasks in Teams, or To Do?.

Do you want to learn how to harness the full power of Microsoft Teams for your students? Download our free ebook “ Microsoft Teams for Education Institutions” and learn about all the benefits Teams can provide.Įditor’s note: This post is the third in Matt’s “Which Tool When” series.

Set up skype meeting in outlook web app